Estée Lauder Soft Clean Silky Hydrating Lotion 400ml | Alcohol-Free Toner
- Regular price
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$408.00 - Regular price
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$463.00 - Sale price
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$408.00
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✨ The First Step to Luminous, Balanced Skin.
Meet the Estée Lauder Soft Clean Silky Hydrating Lotion — a gentle, alcohol-free toner that does far more than cleanse. With every sweep of a cotton pad, it lifts away the last traces of makeup and impurities while flooding skin with an instant surge of silky hydration. No tightness. No dryness. Just soft, perfectly balanced skin ready to absorb everything that comes next.
The generous 400ml size means you never have to rush through your ritual — morning and night, day after day.
🌿 Key Ingredients
- Glycerin — attracts and locks in moisture for lasting softness
- Hyaluronic Acid — deep, multi-layer hydration to plump and smooth
- Soothing Botanical Extracts — calms and balances without stripping
- Alcohol-Free Formula — gentle enough for sensitive and dry skin
🧴 Texture & Feel
Featherlight and silky on application — absorbs instantly, leaving no residue. Skin feels refreshed, never tight, and visibly more radiant after every use.
💫 How to Use
Morning and night after cleansing, apply to a cotton pad and gently sweep over face and neck, avoiding the eye area. Follow immediately with your serum and moisturizer. This toner preps skin to optimally absorb every drop of your skincare routine.
✅ Suitable For
- All skin types — especially dry to normal skin
- Concern: Hydration, deep cleansing, moisture balance
- Formula: Alcohol-free
📦 Product Details
- Size: 400ml / 13.5 oz
- Brand: Estée Lauder | Collection: Soft Clean
雅詩蘭黛 Soft Clean 絲滑保濕爬膚水 400ml | 無酒精温和配方，深層保濕與軟化，清潔殘留化妝，為後續護膚步驟打完美基礎。
Shipping Policy
We are dedicated to providing you with a hassle-free and efficient shipping experience. We want to ensure that you are informed about our shipping procedures, so please read our shipping policy below:
Processing Time:
- Once your order is placed and payment is successfully processed, our team will begin the process of preparing your order. We work diligently to have your items ready for shipment within 24-48 hours.
Shipping Methods:
- To guarantee the secure and timely delivery of your orders, we collaborate with reliable shipping carriers. The shipping method selected for your order will be determined by several factors, including the destination and the size/weight of the package.
- For most orders, we offer standard shipping.
Shipping Costs:
- We believe in fair and transparent shipping costs. For orders with a cart value below $50, a flat shipping fee of $4.99 will apply. However, if your cart value exceeds $50, you are eligible for free shipping.
Estimated Delivery Time:
- Our standard shipping typically takes 8-12 working days from the date of order processing for your package to reach its destination. Please bear in mind that this is an estimate, and actual delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, or any unforeseen circumstances.
Optimized Shipping Policy for Bloom In Luxe
Our Shipping Commitment
We ensure a seamless and reliable delivery experience for your luxury beauty purchases. Below are the details of our process, timelines, and guarantees.
1. Order Processing
Your order enters our processing queue once payment is confirmed. We diligently prepare your package for dispatch within 24–48 hours (excluding weekends and holidays).
2. Shipping Methods & Carriers
We partner with trusted global carriers to deliver your orders securely. The available shipping options and costs are calculated at checkout based on your destination and package details.
3. Shipping Costs
🇭🇰 Hong Kong Orders:
· Standard Shipping: A flat fee of $6.99 USD applies to orders under $60 USD.
· Free Standard Shipping: Enjoy complimentary shipping on all orders of $60 USD or more.
🌍 International Orders (US, UK, AU, CA, and other regions):
· Standard Shipping: A flat fee of $9.99 USD applies to orders under $80 USD.
· Free Standard Shipping: Enjoy complimentary shipping on all orders of $80 USD or more.
4. Delivery Timelines
· Standard Shipping: 8–12 business days after dispatch.
· Please note that these are estimates. Customs clearance, local postal delays, or unforeseen events may occasionally extend delivery times.
5. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You may use this to monitor your package's journey. Please allow up to 48 hours for tracking information to activate in the carrier's system.
6. Shipping Address Accuracy
You are responsible for providing a complete and correct shipping address at checkout. We are not liable for delays, returns, or lost packages resulting from inaccurate address information.
7. Lost or Delayed Packages
Although rare, if your package is significantly delayed or appears lost in transit, please contact our Customer Care team within 30 days of dispatch. We will initiate a trace with the carrier and resolve the issue promptly—which may include a replacement or refund.
8. International Customs & Duties
We ship worldwide. Customers are responsible for any applicable customs duties, taxes, or import fees, which are not included in the order total or shipping cost.
Our Return & Exchange Promise
At Bloom In Luxe, your satisfaction is paramount. We stand behind the quality of our curated products. If an item does not meet your expectations, our straightforward policy is designed to make things right.
1. Return & Exchange Window
You have 30 days from the date of delivery to initiate a return or exchange request. Unfortunately, we cannot process requests received after this period.
2. Condition Requirements
To qualify for a refund or exchange, items must be:
· Unused, unopened, and in original condition.
· Returned in their original, undamaged packaging with all tags, seals, and accessories.
3. Non-Returnable Items
For health, safety, and customization reasons, the following cannot be returned:
· Opened or used skincare/cosmetic products (unless defective)
· Personalised items
· Gift cards
· Items marked “Final Sale”
4. Simple 3-Step Return Process
1. Contact Us: Email our Customer Care team within 30 days of delivery with your order number and reason for return.
2. Get Approval & Instructions: We will review your request and, if approved, provide a Return Authorization (RA) number and a prepaid return label (if applicable).
3. Ship It Back: Securely package the item with the RA number visible. Drop it off with the designated carrier.
5. Return Shipping & Fees
· Customer-Paid Returns: Standard return shipping is the customer's responsibility, unless the return is due to our error (wrong or defective item).
· Prepaid Label Option: For convenience, we may deduct a flat return shipping fee from your refund upon request to provide a prepaid label.
· Free Returns for Defective/Wrong Items: We cover all costs if we made a mistake.
6. Inspection & Refunds
· Inspection: All returns are inspected upon arrival. Refunds are issued only for items meeting our condition policy.
· Refund Method & Timing: Refunds are issued to the original payment method within 5-10 business days after we approve the return. Your bank may require additional time to process.
· What’s Refunded: The full item price is refunded. Original shipping charges are non-refundable unless the return is due to our error.
7. Exchanges
For a different item or size, we recommend:
1. Initiating a return for the original item as per the process above.
2. Placing a new order for the desired item to ensure the fastest receipt of your new selection.
8. Damaged or Defective Items
Received a damaged or incorrect item? Please contact us within 48 hours of delivery with photos. We will swiftly arrange a prepaid return and replacement or refund at no cost to you.
9. Questions?
Our Customer Care team is here to help. Please contact us with your order details for the most efficient assistance.
